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SMS Notifications from HACCP Builder

HomeSMS Notifications

SMS Notifications from HACCP Builder

HACCP Builder sends text messages to employees of food-safety facilities that use our software. These are work notifications only. We do not send marketing or promotional texts.

How you opt in

Your employer’s facility manager adds your mobile number to HACCP Builder, for work alerts, after you give it to them. The first message you receive asks you to reply YES to confirm. You receive no other messages until you reply YES. If you do not reply YES, you receive nothing further.

The first message reads: “HACCP Builder: [Facility name] added this number for work alerts (log reminders and out-of-range alerts). Msg frequency varies. Reply YES to confirm, STOP to opt out, HELP for help. Msg&data rates may apply.” After you reply YES, you receive one confirmation: “HACCP Builder: You are confirmed for work alerts from your facility. Msg frequency varies. Reply STOP to opt out, HELP for help. Msg&data rates may apply.” Agreeing to receive texts is optional.

Where a facility manager adds the number

In HACCP Builder, the facility manager opens an employee’s login and types the person’s number into the box labeled “Mobile number (for text alerts).” A “Text alerts” card then shows where that person stands: Not asked yet, Waiting for YES, Confirmed or Stopped. The manager can send the confirmation text from that card. Alerts are then switched on one log or check list at a time for each login, and work texts go only to a number whose owner has replied YES. Changing a number starts the confirmation again. The screens below are from a demonstration account with a made-up number.

The Mobile number (for text alerts) box on an employee's login in HACCP Builder, with a made-up number.
The “Mobile number (for text alerts)” box on an employee’s login.
The Text alerts card showing Waiting for YES after the confirmation text was sent.
After the confirmation text is sent, the card shows “Waiting for YES.” Nothing else is sent until the person replies.
The Text alerts card showing Confirmed after the person replied YES.
Once the person replies YES, the card shows “Confirmed.” A reply of STOP changes it to “Stopped.”

What we send

Reminders to complete scheduled food-safety logs and check lists, and alerts when a record is out of range. Message frequency varies with your facility’s schedule.

Example messages

HACCP Builder: Your Freezer Log is due by 8:00 AM. Reply STOP to opt out, HELP for help. Msg&data rates may apply.

HACCP Builder: A temperature reading was out of range. Please review and record a corrective action. Reply STOP to opt out, HELP for help. Msg&data rates may apply.

Opting out and help

Reply STOP at any time to stop receiving messages; you will get one message confirming you are unsubscribed, and you can reply START to rejoin. Reply HELP for help, or contact support@haccpbuilder.com or (866) 577-4030 ext. 800.

Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. We do not sell or share mobile numbers or SMS consent with third parties for marketing. See our Privacy Policy and Terms of Service.

HACCP Builder is operated by HACCP Builders, Inc., registered office 186 Washington Street, Saint Paul, MN 55102. Questions about these messages: support@haccpbuilder.com or (866) 577-4030 ext. 800.

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P.O. Box 567
222 West Avenue
Red Wing, MN 55066-2251

Email: [email protected]

Phone: (866) 577-4030 ext. 1

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